Terms & Conditions

Booking and Payment Policy 10% deposit is required to secure your reservation, Not refundable on canceliation, Full payment, together with any sundries, is due on check out. We accept cash and cheque payments. Tariff is per night inclusive of a generous breakfast and includes the New Zealand Goods and Services Tax (GST) of 15%. Cancellation Policy Due to our small and intimate nature, cancellations affect our business significantly. As most people book holidays well in advance, it is often difficult to replace a booking at late notice. "Arrival assured" period of 7 days (Non Cancelable without penalty, are only refunded at the discreation of St Arnaud house management). We will make every effort to re-book the room but reserve the right to enforce our cancellation policy if no replacement booking is received. We recommend adequate travel insurance to protect against late cancellation penalties. Cancellation within 30 days of arrival date: 30% forfeit of the total booking price. Cancellation within 14 days of arrival date: 50% forfeit of the total booking price. "Arrival assured " period: 7 days of arrival date: 100% forfeit of the total booking price.